Refund and Cancellation Policy:

At Printer Setup Expert, we offer a refund policy for our subscription-based plans. If we are unable to resolve any issues for you within the first 30 days, you will receive a full refund. However, if even one issue has been resolved, the subscription fee will be non-refundable. In certain cases, Printer Setup Expert may provide a partial refund at its discretion, after deducting applicable service fees.

For incident-based plans, you are eligible for a refund if any of these conditions are met:

1. All required prerequisites were met to resolve the issue.

2. The issue remained unresolved while your account was active.

3. The issue was last worked on by a Printer Setup Expert technician within the last 30 days.

Service Plans:

You can order services through our website or by contacting us directly. Upon acceptance of your Plan Order, we will send you a confirmation email. Printer Setup Expert is only responsible for rendering services on accepted Plan Orders. Once accepted, you will have an active Service Plan.

Commitment:

Subject to the Terms and Conditions and specific terms of each Service Plan, Printer Setup Expert will use reasonable efforts to address your issues via chat, email, or remote access, as deemed appropriate. Remote access may leave a text file on your computer summarizing the work performed, which you may delete if desired. All service commitments are subject to Printer Setup Expert’s Limited Warranty, as detailed below. You agree to pay all applicable fees as outlined in your Plan Order.

Payment:

Services will be available upon payment according to your Plan Order. Some plans may require an annual or monthly payment, along with a non-refundable Activation Fee, unless otherwise specified. Payments under a Recurring Payment Plan will be billed monthly, and you may be required to pay a non-refundable Activation Fee upon registration.

Credit Card Billing:

To activate your Service, you may need to provide a credit card number. By doing so, you authorize Printer Setup Expert to charge your card for any unpaid amounts. You agree to update your credit card details as needed. If funds are insufficient, you may incur additional fees.

Third-Party Agreements:

If you choose to use third-party services suggested by Printer Setup Expert, you must comply with their terms of service. Violating these terms may lead to the termination of your Printer Setup Expert account.

Limited-Service Warranty:

Printer Setup Expert disclaims all express or implied warranties related to the services, materials, and software provided. In case of dissatisfaction, you may allow us to re-perform the services or reinstall the software. Some plans include a 7-day limited-service warranty, subject to specific terms.

Limitation of Liability:

Printer Setup Expert’s liability is limited to the amount paid by you for the disputed service.

Term and Termination:

Printer Setup Expert may terminate your service without notice if you breach the Terms and Conditions, engage in prohibited activities, or if required by law.

Severability and Waiver:

If any term is deemed invalid, the remaining terms remain effective. Failure to enforce any provision does not constitute a waiver of the right to enforce it.

No Offer:

The Printer Setup Expert website is accessible internationally, but not all products and services may be available in all countries.

Modification:

Printer Setup Expert reserves the right to amend the Terms and Conditions. Please review our website regularly for updates.

For more information, please refer to our full terms: Printer Setup Expert Terms and Conditions.